By the end ofĬhampioned the development of Chicago's northwestern suburbs.Īs population followed the four-lane highways from the city, theīecame a triweekly in 1967. It prospered with the suburban settlements growing along the Chicago & North Western's northwest line. and Charles Paddock, Sr., Hosea's sons, took control in 1920, renaming it the If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.A weekly devoted to agricultural news and the BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I doubt this will happen, but it certainly explains why print is dead.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. When I asked to be transferred to her manager to discuss this further, she said she would have someone call me back. I finally did receive a call back from an incredibly rude **************** Agent, who told me that she could not tell me what my monthly subscription fee was, and that there is no standard monthly or annual price for a daily paper. When attempting to call **************** during their laughable ******** open hours, you will wait for over 30 minutes. This means that a promotional rate of $18 per month increases to over $100 per month. One month ago we were paying $65 per month, and in January 2023, we were billed $98 twice in January. There is also no notification delivered to subscribers for price increases, and auto-charging is inconsistent at best. Similar to other reviews here, there is no published subscription fee past the initial promotional cost. You have a customer who's already upset about being grossly overcharged, & then don't even call them back-twice in a row! Read More This is probably the worst customer service experience I've ever had. Once again, I have not received a call back. When I asked a question about that, I was told the manager would discuss it when she called. When I did not receive a call back within 48 hrs I called again & threatened to cancel my subscription, upon which I was offered a better rate. I called the **** twice last week, & when i wasn't satisfied with response from customer service rep, I asked to speak with a manager. I wish I'd looked more closely at my bills sooner, however, I made the mistake of assuming the Daily Herald would charge a fair price. If this isn't price gouging what is? More than double the newstand price? I do expect to pay more for home delivery, & do not take issue with the current $1.60 surcharge, however, I have been paying an average of $8.01 for just the Sunday paper so far this year, & don't see how you can justify this. Since there are 10 Sundays in the billing cycle commencing 7/10 that comes to $10 a paper! I reviewed all of my credit card statements for this year, & when I did the math I discovered that I was being charged anywhere from $8.10 per newspaper earlier this year to $10.85 during the most recent completed billing cycle. I have been on the auto pay plan & when I noticed a recent post to my credit card of $100 for the next 2 mos subscription, I was taken aback & decided to crunch some numbers. When I retired I cut back to Sunday only delivery. My original subscription was 4 days a week. I have been a loyal subscriber to the Daily Herald for many years.
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